THE INTERPERSONAL COMMUNICATION COMPETENCE ON SEEKING SUPPORT AMONG FIRST YEAR STUDENTS
Abstract
The transition to university often triggers academic and psychological stress for first-year students, necessitating social support as a coping strategy. However, support services are not always accessed due to communication barriers. This study aims to explore in depth the essence of interpersonal communication competence within the seeking support process among first-year students. A qualitative research approach employing a phenomenological method was used. Data were collected through in-depth interviews with eight first-year students selected via purposive sampling, complemented by data triangulation techniques. The findings reveal three main themes: (1) Openness serves as stimulus for support seeking, (2) Empathy and supportiveness in peer interactions create a safe space that alleviates emotional burdens, and (3) Communication apprehension and the fear of negative stigma act as major obstacles, leading students to fully embrace their problems on their own. The study concludes that interpersonal communication competence is a crucial survival skill. The availability of campus support facilities cannot function optimally unless new students are equipped with the interpersonal capabilities needed to access them. These findings highlight the urgent need for interpersonal communication skills training starting from the campus orientation period to dismantle stigma and build a responsive ecosystem.
References
Ambarwati, M., & Indriastuti, Y. (2022). Komunikasi antarbudaya mahasiswa rantau dalam menghadapi culture shock di Madura. Jurnal Ilmu Komunikasi Dan Bisnis, 8(1), 9-24.
Archbell, K. A., & Coplan, R. J. (2022). Too anxious to talk: Social anxiety, academic communication, and students’ experiences in higher education. Journal of emotional and behavioral disorders, 30(4), 273-286.
Arroyo, A., Curran, T., & Ruppel, E. K. (2022). Direct and indirect associations among self-disclosure skills, social support, and psychosocial outcomes during the transition to college. Journal of Social and Personal Relationships, 39(3), 505-525.
Berman, A., Bevan, J. L., & Sparks, L. (2020). Readiness to visit university counseling centers: Social support, stigma, and communication efficacy. Journal of Student Affairs Research and Practice, 57(3), 282-295.
Collie, R. J. (2022). Instructional support, perceived social-emotional competence, and students’ behavioral and emotional well-being outcomes. Educational Psychology, 42(1), 4-22.
Fahlevi, A. T., & Maryani, A. (2022). Hubungan Kompetensi Komunikasi Interpersonal dengan Self-Efficacy Mahasiswa Fikom Unisba 2017. Jurnal Riset Manajemen Komunikasi, 1-6.
Febrianty, Y., Octisa, A. R., Fuadi, M. A., Dibrata, A. D., & Nastain, M. (2022). Pengaruh culture shock terhadap kehidupan sosial mahasiswa rantau di Yogyakarta. Jurnal Ilmu Komunikasi Dan Media Sosial (JKOMDIS), 2(3), 346-350.
Gomez-Lopez, M., Viejo, C., Romera, E. M., & Ortega-Ruiz, R. (2022). Psychological Well-Being and Social Competence During Adolescence: Longitudinal Association Between the Two Phenomena: Gómez-López et al. Child Indicators Research, 15(3), 1043-1061.
Hamzah, R. E. (2018). Pengembangan Hubungan Komunikasi Antarpribadi Dikalangan Mahasiswa. Jurnal Pustaka Komunikasi, 1(1), 180-187.
Handayani, P. G., & Yuca, V. (2018). Fenomena culture shock pada mahasiswa perantauan tingkat 1 Universitas Negeri Padang. Jurnal Konseling Dan Pendidikan, 6(3), 198-204.
Hullman, G. A., Planisek, A., McNally, J. S., & Rubin, R. B. (2010). Competence, personality, and self-efficacy: Relationships in an undergraduate interpersonal course. Atlantic Journal of Communication, 18(1), 36-49.
Maulida, H., & Winanta, R. A. (2021). Digital Communication and Learning Technology Adoption During Covid-19 Pandemic. INFOKUM, 9(2), 627-632.
Mayya, S. S., Martis, M., Mayya, A., Iyer, V. L. R., & Ramesh, A. (2022). Academic Stress among Pre-University Students of the Commerce Stream: A Study in Karnataka. Pertanika Journal of Social Sciences & Humanities, 30(2), 605.
McLean, L., Gaul, D., & Penco, R. (2023). Perceived social support and stress: A study of 1st year students in Ireland. International journal of mental health and addiction, 21(4), 2101-2121.
Miles, M. B., & Huberman, A. M. (1994). Qualitative data analysis: An expanded sourcebook. sage.
Mufidah, V. N., & Fadilah, N. N. (2022). Penyesuaian diri terhadap fenomena culture shock mahasiswa program pertukaran mahasiswa merdeka. Muqoddima: Jurnal Pemikiran dan Riset Sosiologi, 3(1), 61-70.
Nashori, F. (2000). Hubungan antara konsep diri dengan kompetensi interpersonal mahasiswa. ANIMA Indonesian Psychological Journal, 16(1), 32-40.
Nasir, A., Nurjana, N., Shah, K., Sirodj, R. A., & Afgani, M. W. (2023). Pendekatan fenomenologi dalam penelitian kualitatif. Innovative: Journal Of Social Science Research, 3(5), 4445-4451.
Purba, R. K., Soesilo, T. D., & Irawan, S. (2023). Hubungan Antara Kepercayaan Diri Dan Harga Diri Dengan Komunikasi Interpersonal Mahasiswa. G-COUNS: Jurnal Bimbingan dan Konseling, 8(01), 331-340.
Salmah, I. (2016). Culture shock dan strategi coping pada mahasiswa asing program darmasiswa. Psikoborneo: Jurnal Ilmiah Psikologi, 4(4).
Shannon, J., Seward, D. X., Liu, Y., & Luke, M. (2022). Stigma, help‐seeking, and counseling with African American male college students. Journal of Counseling & Development, 100(4), 421-432.
Suhanti, I. Y., Puspitasari, D. N., & Noorrizki, R. D. (2018). Keterampilan komunikasi interpersonal mahasiswa UM. In Prosiding Seminar Nasional Psikologi Klinis (Vol. 32).
Usop, T. B. (2019). Kajian literatur metodologi penelitian fenomenologi dan etnografi. Jurnal Researchgate Net, 1(1), 1-12.
Copyright (c) 2024 AKSELERASI: Jurnal Ilmiah Nasional
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
1.png){kind=logo}
1.png)
