MULTI-SECTOR COLLABORATION FOR SUSTAINABLE TOURISM MANAGEMENT: INSIGHTS FROM CENTRAL LOMBOK REGENCY, INDONESIA
Keywords:
Multi-Sector Collaboration, Sustainable Tourism Management, Stakeholder Engagement, Community Empowerment, Central Lombok Regency.
Abstract
This literature review critically examines the dynamics of multi-sector collaboration in sustainable tourism management, specifically emphasizing insights from Central Lombok Regency, Indonesia. Sustainable tourism demands robust cooperation across public institutions, private enterprises, and local communities; however, implementing effective collaborative frameworks remains a persistent challenge. Existing literature underscores issues such as inadequate coordination among stakeholders, varying priorities, and resource disparities, which collectively impede collaborative progress. Conversely, several studies identify innovative practices and mechanisms that successfully promote multi-stakeholder partnerships, enhancing environmental conservation, economic development, and social inclusivity. Central Lombok presents a valuable case study due to its strategic importance as an emerging sustainable tourism destination, where inter-sectoral synergy significantly influences tourism outcomes. The findings highlight the critical role local governments play in initiating and sustaining multi-sector partnerships through policy interventions, clear governance structures, and continuous stakeholder engagement. Additionally, this review underscores the necessity of aligning stakeholders' diverse objectives and establishing transparent communication channels to resolve conflicts and foster trust. Further exploration of literature reveals that stakeholder capacity building and community empowerment serve as essential ingredients for long-term sustainability. This paper identifies gaps in existing research, recommending focused empirical studies to strengthen theoretical frameworks guiding multi-sector collaboration in sustainable tourism management contexts.
References
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Graci, S. (2013). Collaboration and partnership development for sustainable tourism. Tourism Geographies, 15(1), 25–42.
Gursoy, D., & Kendall, K. W. (2006). Hosting mega events: Modeling locals’ support. Annals of Tourism Research, 33(3), 603–623.
Hall, C. M. (2011). A typology of governance and its implications for tourism policy analysis. Journal of Sustainable Tourism, 19(4–5), 437–457.
Hatipoglu, B., Alvarez, M. D., & Ertuna, B. (2016). Barriers to stakeholder involvement in the planning of sustainable tourism: The case of the Thrace region in Turkey. Journal of Cleaner Production, 111, 306–317.
Jamal, T. B., & Getz, D. (1995). Collaboration theory and community tourism planning. Annals of Tourism Research, 22(1), 186–204.
Jamal, T. B., & Getz, D. (2000). Community roundtables for tourism-related conflicts: The dialectics of consensus and process structures. Journal of Sustainable Tourism, 8(4), 290–313.
Jamal, T., & Stronza, A. (2009). Collaboration theory and tourism practice in protected areas: Stakeholders, structuring and sustainability. Journal of Sustainable Tourism, 17(2), 169–190.
Khadaroo, J., & Seetanah, B. (2007). Transport infrastructure and tourism development. Annals of Tourism Research, 34, 1021–1032.
Kim, H. J., Gursoy, D., & Lee, S. B. (2006). The impact of the 2002 World Cup on South Korea: Comparisons of pre‑ and post‑games. Tourism Management, 27(1), 86–96.
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Kristjánsdóttir, K. R., Ólafsdóttir, R., & Ragnarsdóttir, K. V. (2018). Reviewing integrated sustainability indicators for tourism. Journal of Sustainable Tourism, 26(4), 583–599.
Kurniawan, T., & Khademi‑Vidra, A. (2024). Transforming agricultural land into agrotourism area: Environmental, economic and socio‑cultural perspectives. Journal of Integrative Planning and Development, 8(13), Article ID 9251.
Lane, B., & Kastenholz, E. (2015). Rural tourism: The evolution of practice and research approaches. Journal of Sustainable Tourism, 23(8–9), 1133–1156.
Loupiashenry, H., Mardiah, A., & Susilawati, S. (2023). The Sustainable Tourism Implementation in Bonjeruk Tourism Village, Central Lombok Regency. Proceedings of ICoISSEE‑3.
McComb, E. J., Boyd, S., & Boluk, K. (2017). Stakeholder collaboration: A means to enhance tourism destination competitiveness and sustainability. Journal of Destination Marketing & Management, 6(2), 94–103.
Mihalič, T. (2000). Environmental management of a tourist destination: A factor of tourism competitiveness. Tourism Management, 21(1), 65–78.
Moerdijat, T. (2019). Contribution of the Mandalika Exclusive Economic Zone to regional income and community welfare. American Journal of Humanities and Social Sciences Research, 4(2), 434–441.
Moher, D., Liberati, A., Tetzlaff, J., Altman, D. G., & The PRISMA Group. (2009). Preferred reporting items for systematic reviews and meta-analyses: The PRISMA statement. PLoS Medicine, 6(7), e1000097.
Nunkoo, R. (2015). Tourism development and trust in local government. Tourism Management, 46, 623–634.
Nunkoo, R., & Smith, S. L. J. (2013). Political economy of tourism: Trust in government actors, political support, and their determinants. Tourism Management, 36, 120–132.
Okoli, C., & Schabram, K. (2010). A guide to conducting a systematic literature review of information systems research. Sprouts: Working Papers on Information Systems, 10(26).
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Prideaux, B. (2000). The role of the transport system in destination development. Tourism Management, 21(1), 53–63.
Reed, M. S. (2008). Stakeholder participation for environmental management: A literature review. Journal of Environmental Management, 90(5), 1653–1664.
Ridwan, A. (2023). Analysis of waste management in supporting the implementation of sustainable tourism in Central Lombok Regency. Journal of Environmental and Earth Science, 13(8), 05.
Sautter, E. T., & Leisen, B. (1999). Managing stakeholders: A tourism planning model. Annals of Tourism Research, 26(2), 312–328.
Sayuti, R. H. (2023). Community readiness in implementing sustainable tourism on small islands: Evidence from Lombok, Indonesia. Sustainability, 15(12), 9725.
Stiawati, T., Manan, A., & Astuti, E. (2025). Analysis of the influence of the tourism sector on Central Lombok regional original income (PAD) in 2014–2023. West Science Accounting and Finance, 3(01), 77–85.
Streimikiene, D., Svagždienė, B., Jasinskas, E., & Simanavičius, A. (2020). Sustainable tourism development and competitiveness: The systematic literature review. Sustainable Development.
Syamsi, M. N., & Lee, J.‑h. (2021). A longitudinal study of the local community perspective on ecotourism development in Lombok, Indonesia. Water, 13(17), 2398.
Taylor, J. (2025). Evaluating the benefits of the Mandalika Special Economic Zone: Economic and social impacts. Cogent Business & Management.
Tosun, C. (2000). Limits to community participation in the tourism development process in developing countries. Tourism Management, 21(6), 613–633.
Tranfield, D., Denyer, D., & Smart, P. (2003). Towards a methodology for developing evidence-informed management knowledge by means of systematic review. British Journal of Management, 14(3), 207–222.
Tricco, A. C., Lillie, E., Zarin, W., O’Brien, K. K., Colquhoun, H., Levac, D., … Straus, S. E. (2018). PRISMA extension for scoping reviews (PRISMA-ScR): Checklist and explanation. Annals of Internal Medicine, 169(7), 467–473.
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Waligo, V. M., Clarke, J., & Hawkins, R. (2013). Implementing sustainable tourism: A multi-stakeholder involvement management framework. Tourism Management, 36, 342–353.
Webster, J., & Watson, R. T. (2002). Analyzing the past to prepare for the future: Writing a literature review. MIS Quarterly, 26(2), xiii–xxiii.
Widjaja, H. R., Rizkiyah, P., Royanow, A. F., Lemy, D. M., & Brian, R. (2023). The economic impact of tourism development in Mandalika Lombok, Indonesia. Journal of Law and Sustainable Development, 11(9).
Wondirad, A., Tolkach, D., & King, B. (2020). Stakeholder collaboration as a major factor for sustainable ecotourism development in developing countries. Tourism Management, 78, 104024.
World Travel & Tourism Council. (2020). Economic Impact of Travel and Tourism Report. Retrieved from https://www.wttc.org/
Yuli, S. B. C., Nahar, F. H., & Pramuja, R. A. (2023). Economic and social benefits of communities around the Mandalika Special Economic Zone, Indonesia: A qualitative study. Migration Letters, 20(5), 189–205.
Zehrer, A., & Hallmann, K. (2015). A stakeholder perspective on policy indicators of destination competitiveness. Journal of Destination Marketing & Management, 4(2), 120–126.
Zeng, L. (2022). Economic development and mountain tourism research from 2010 to 2020: Bibliometric analysis and science mapping approach. Sustainability, 14(1), 562.
Zolfani, S. H., Sedaghat, M., Maknoon, R., & Zavadskas, E. K. (2015). Sustainable tourism: A comprehensive literature review on frameworks and applications. Economic Research-Ekonomska Istraživanja, 28(1), 1–30.
Agyeiwaah, E., McKercher, B., & Suntikul, W. (2017). Identifying core indicators of sustainable tourism: A path forward? Tourism Management Perspectives, 24, 26–33.
Aji, A., & Mulyani, S. (2021). A case study of the Mandalika Special Economic Zone (KEK). Journal of Ecotourism and Rural Sustainability.
Andereck, K. L., Valentine, K. M., Knopf, R. C., & Vogt, C. A. (2005). Residents’ perceptions of community tourism impacts. Annals of Tourism Research, 32, 1056–1076.
Arksey, H., & O’Malley, L. (2005). Scoping studies: Towards a methodological framework. International Journal of Social Research Methodology, 8(1), 19–32.
Azizpour, F., & Fathizadeh, F. (2016). Barriers to collaboration among tourism industry stakeholders: Case study of Mashhad Metropolis. AlmaTourism: Journal of Tourism, Culture and Territorial Development, 13, 49–63.
Baloch, Q. B., Shah, S. N., Iqbal, N., Sheeraz, M., Asadullah, M., Mahar, S., & Khan, A. U. (2022). Impact of tourism development upon environmental sustainability: A suggested framework for sustainable ecotourism. Environmental Science and Pollution Research International, 30(3), 5917–5930.
Beaumont, N., & Dredge, D. (2010). Local tourism governance: A comparison of three network approaches. Journal of Sustainable Tourism, 18(1), 7–28.
Bramwell, B., & Lane, B. (2011). Critical research on the governance of tourism and sustainability. Journal of Sustainable Tourism, 19(4–5), 411–421.
Bramwell, B., & Sharman, A. (1999). Collaboration in local tourism policymaking. Annals of Tourism Research, 26(2), 392–415.
Butler, R. W. (1999). Sustainable tourism: A state of the art review. Tourism Geographies, 1(1), 7–25.
Byrd, E. T. (2007). Stakeholders in sustainable tourism development and their roles: Applying stakeholder theory to sustainable tourism development. Tourism Review, 62(2), 6–13.
Caraka, R. E., Wardhana, I. W., Kim, Y., Sakti, A. D., Gio, P. U., Noh, M., & Pardamean, B. (2023). Connectivity, sport events, and tourism development of Mandalika’s special economic zone: A perspective from big data cognitive analytics. Cogent Business & Management, 10(1).
Choi, H.-S., & Sirakaya, E. (2006). Sustainability indicators for managing community tourism. Tourism Management, 27(6), 1274–1289.
Cloquet, I., Palomino, M., Shaw, G., Stephen, G., & Taylor, T. (2017). Disability, social inclusion and the marketing of tourist attractions. Journal of Sustainable Tourism, 26(2), 221–237.
Cole, S. (2006). Information and empowerment: The keys to achieving sustainable tourism. Journal of Sustainable Tourism, 14(6), 629–644.
Crouch, G. I., & Ritchie, J. R. B. (1999). Tourism, competitiveness, and societal prosperity. Journal of Business Research, 44(3), 137–152.
Dredge, D. (2006). Policy networks and the local organisation of tourism. Tourism Management, 27(2), 269–280.
Dredge, D. (2018). Does tourism governance matter? Tourism Geographies, 20(1), 87–108.
Dredge, D., & Jamal, T. (2015). Progressing the debate on governance in tourism. Tourism Management, 50, 139–146.
Dwyer, L. M., Forsyth, P. J., & Spurr, R. (2004). Evaluating tourism’s economic effects: New and old approaches. Tourism Management, 25, 307–317.
Eagles, P. F., Romagosa, F., Buteau-Duitschaever, W. C., Havitz, M., & McCutcheon, B. (2013). Good governance in protected areas: An evaluation of stakeholders’ perceptions in British Columbia and Ontario Provincial Parks. Journal of Sustainable Tourism, 21(1), 60–79.
Emerson, K., Nabatchi, T., & Balogh, S. (2012). An integrative framework for collaborative governance. Journal of Public Administration Research and Theory, 22(1), 1–29.
Emerson, K., Nabatchi, T., & Balogh, S. (2012). An integrative framework for collaborative governance. Journal of Public Administration Research and Theory, 22(1), 1–29.
Flick, U. (2018). An introduction to qualitative research. SAGE.
Ganeshu, P., Fernando, T., & Keraminiyage, K. (2023). Barriers to, and enablers for, stakeholder collaboration in risk‑sensitive urban planning: A systematised literature review. Sustainability, 15(5), 4600.
Gössling, S., Hall, C. M., & Weaver, D. B. (2009). Sustainable tourism futures: Perspectives on systems, restructuring and innovations. Routledge.
Graci, S. (2013). Collaboration and partnership development for sustainable tourism. Tourism Geographies, 15(1), 25–42.
Gursoy, D., & Kendall, K. W. (2006). Hosting mega events: Modeling locals’ support. Annals of Tourism Research, 33(3), 603–623.
Hall, C. M. (2011). A typology of governance and its implications for tourism policy analysis. Journal of Sustainable Tourism, 19(4–5), 437–457.
Hatipoglu, B., Alvarez, M. D., & Ertuna, B. (2016). Barriers to stakeholder involvement in the planning of sustainable tourism: The case of the Thrace region in Turkey. Journal of Cleaner Production, 111, 306–317.
Jamal, T. B., & Getz, D. (1995). Collaboration theory and community tourism planning. Annals of Tourism Research, 22(1), 186–204.
Jamal, T. B., & Getz, D. (2000). Community roundtables for tourism-related conflicts: The dialectics of consensus and process structures. Journal of Sustainable Tourism, 8(4), 290–313.
Jamal, T., & Stronza, A. (2009). Collaboration theory and tourism practice in protected areas: Stakeholders, structuring and sustainability. Journal of Sustainable Tourism, 17(2), 169–190.
Khadaroo, J., & Seetanah, B. (2007). Transport infrastructure and tourism development. Annals of Tourism Research, 34, 1021–1032.
Kim, H. J., Gursoy, D., & Lee, S. B. (2006). The impact of the 2002 World Cup on South Korea: Comparisons of pre‑ and post‑games. Tourism Management, 27(1), 86–96.
Kitchenham, B. (2004). Procedures for performing systematic reviews (Tech. Rep. TR/SE-0401). Keele University.
Kristjánsdóttir, K. R., Ólafsdóttir, R., & Ragnarsdóttir, K. V. (2018). Reviewing integrated sustainability indicators for tourism. Journal of Sustainable Tourism, 26(4), 583–599.
Kurniawan, T., & Khademi‑Vidra, A. (2024). Transforming agricultural land into agrotourism area: Environmental, economic and socio‑cultural perspectives. Journal of Integrative Planning and Development, 8(13), Article ID 9251.
Lane, B., & Kastenholz, E. (2015). Rural tourism: The evolution of practice and research approaches. Journal of Sustainable Tourism, 23(8–9), 1133–1156.
Loupiashenry, H., Mardiah, A., & Susilawati, S. (2023). The Sustainable Tourism Implementation in Bonjeruk Tourism Village, Central Lombok Regency. Proceedings of ICoISSEE‑3.
McComb, E. J., Boyd, S., & Boluk, K. (2017). Stakeholder collaboration: A means to enhance tourism destination competitiveness and sustainability. Journal of Destination Marketing & Management, 6(2), 94–103.
Mihalič, T. (2000). Environmental management of a tourist destination: A factor of tourism competitiveness. Tourism Management, 21(1), 65–78.
Moerdijat, T. (2019). Contribution of the Mandalika Exclusive Economic Zone to regional income and community welfare. American Journal of Humanities and Social Sciences Research, 4(2), 434–441.
Moher, D., Liberati, A., Tetzlaff, J., Altman, D. G., & The PRISMA Group. (2009). Preferred reporting items for systematic reviews and meta-analyses: The PRISMA statement. PLoS Medicine, 6(7), e1000097.
Nunkoo, R. (2015). Tourism development and trust in local government. Tourism Management, 46, 623–634.
Nunkoo, R., & Smith, S. L. J. (2013). Political economy of tourism: Trust in government actors, political support, and their determinants. Tourism Management, 36, 120–132.
Okoli, C., & Schabram, K. (2010). A guide to conducting a systematic literature review of information systems research. Sprouts: Working Papers on Information Systems, 10(26).
Pjerotić, L., Delibasić, M., Jokšienė, I., Griešienė, I., & Popescu, C.-P. (2017). Stakeholder cooperation in implementation of the sustainable development concept: Montenegrin tourist destinations. Journal of International Studies, 10(2), 148–157.
Presenza, A., & Cipollina, M. (2010). Analysing tourism stakeholders networks. Tourism Review, 65(4), 17–30.
Prideaux, B. (2000). The role of the transport system in destination development. Tourism Management, 21(1), 53–63.
Reed, M. S. (2008). Stakeholder participation for environmental management: A literature review. Journal of Environmental Management, 90(5), 1653–1664.
Ridwan, A. (2023). Analysis of waste management in supporting the implementation of sustainable tourism in Central Lombok Regency. Journal of Environmental and Earth Science, 13(8), 05.
Sautter, E. T., & Leisen, B. (1999). Managing stakeholders: A tourism planning model. Annals of Tourism Research, 26(2), 312–328.
Sayuti, R. H. (2023). Community readiness in implementing sustainable tourism on small islands: Evidence from Lombok, Indonesia. Sustainability, 15(12), 9725.
Stiawati, T., Manan, A., & Astuti, E. (2025). Analysis of the influence of the tourism sector on Central Lombok regional original income (PAD) in 2014–2023. West Science Accounting and Finance, 3(01), 77–85.
Streimikiene, D., Svagždienė, B., Jasinskas, E., & Simanavičius, A. (2020). Sustainable tourism development and competitiveness: The systematic literature review. Sustainable Development.
Syamsi, M. N., & Lee, J.‑h. (2021). A longitudinal study of the local community perspective on ecotourism development in Lombok, Indonesia. Water, 13(17), 2398.
Taylor, J. (2025). Evaluating the benefits of the Mandalika Special Economic Zone: Economic and social impacts. Cogent Business & Management.
Tosun, C. (2000). Limits to community participation in the tourism development process in developing countries. Tourism Management, 21(6), 613–633.
Tranfield, D., Denyer, D., & Smart, P. (2003). Towards a methodology for developing evidence-informed management knowledge by means of systematic review. British Journal of Management, 14(3), 207–222.
Tricco, A. C., Lillie, E., Zarin, W., O’Brien, K. K., Colquhoun, H., Levac, D., … Straus, S. E. (2018). PRISMA extension for scoping reviews (PRISMA-ScR): Checklist and explanation. Annals of Internal Medicine, 169(7), 467–473.
UNWTO, & UNDP. (2017). Tourism and the Sustainable Development Goals – Journey to 2030. Retrieved from: https://www.e-unwto.org/doi/book/10.18111/9789284419401
UNWTO. (2013). Sustainable Tourism for Development Guidebook. Madrid, Spain: UNWTO.
Waligo, V. M., Clarke, J., & Hawkins, R. (2013). Implementing sustainable tourism: A multi-stakeholder involvement management framework. Tourism Management, 36, 342–353.
Webster, J., & Watson, R. T. (2002). Analyzing the past to prepare for the future: Writing a literature review. MIS Quarterly, 26(2), xiii–xxiii.
Widjaja, H. R., Rizkiyah, P., Royanow, A. F., Lemy, D. M., & Brian, R. (2023). The economic impact of tourism development in Mandalika Lombok, Indonesia. Journal of Law and Sustainable Development, 11(9).
Wondirad, A., Tolkach, D., & King, B. (2020). Stakeholder collaboration as a major factor for sustainable ecotourism development in developing countries. Tourism Management, 78, 104024.
World Travel & Tourism Council. (2020). Economic Impact of Travel and Tourism Report. Retrieved from https://www.wttc.org/
Yuli, S. B. C., Nahar, F. H., & Pramuja, R. A. (2023). Economic and social benefits of communities around the Mandalika Special Economic Zone, Indonesia: A qualitative study. Migration Letters, 20(5), 189–205.
Zehrer, A., & Hallmann, K. (2015). A stakeholder perspective on policy indicators of destination competitiveness. Journal of Destination Marketing & Management, 4(2), 120–126.
Zeng, L. (2022). Economic development and mountain tourism research from 2010 to 2020: Bibliometric analysis and science mapping approach. Sustainability, 14(1), 562.
Zolfani, S. H., Sedaghat, M., Maknoon, R., & Zavadskas, E. K. (2015). Sustainable tourism: A comprehensive literature review on frameworks and applications. Economic Research-Ekonomska Istraživanja, 28(1), 1–30.
Published
2024-12-31
How to Cite
Sari, A. R. (2024). MULTI-SECTOR COLLABORATION FOR SUSTAINABLE TOURISM MANAGEMENT: INSIGHTS FROM CENTRAL LOMBOK REGENCY, INDONESIA. VISIONER : Jurnal Pemerintahan Daerah Di Indonesia, 16(3), 239-254. https://doi.org/10.54783/jv.v16i3.1262
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