IMPLEMENTATION OF PRODUCT PROMOTION STRATEGIES DURING THE COVID-19 PANDEMIC THROUGH DIGITAL MARKETING IN THE PURCHASE DECISION PROCESS
Abstract
The emergence of a pandemic causes the need for changes in marketing strategies. This is because, without any changes, the effectiveness of the usual marketing strategy will be significantly reduced. This study intends to determine how promotional methods are used in the purchasing decision process using digital marketing during the Covivirus-D19 pandemic. This research will employ a qualitative descriptive methodology. The data used in this study are derived from numerous research outcomes and earlier studies that are still relevant to this study's topic. The results of this study found that the changes made in changing the promotion strategy from conventional to digital were quite positive. The advantages are the practical nature of marketing, smaller operating expenses, and a faster response to consumers.
References
Ahmad, N. K. W., de Brito, M. P., Rezaei, J., & Tavasszy, L. A. (2017). An integrative framework for sustainable supply chain management practices in the oil and gas industry. Journal of Environmental Planning and Management, 60(4), 577-601.
Ananda, A. S., Hernández-García, Á., & Lamberti, L. (2016). N-REL: A comprehensive framework of social media marketing strategic actions for marketing organizations. Journal of Innovation & Knowledge, 1(3), 170-180.
Andrews, M., Goehring, J., Hui, S., Pancras, J., & Thornswood, L. (2016). Mobile promotions: A framework and research priorities. Journal of Interactive Marketing, 34(1), 15-24.
Ashman, R., Solomon, M. R., & Wolny, J. (2015). An old model for a new age: Consumer decision making in participatory digital culture. Journal of Customer Behaviour, 14(2), 127-146.
Brzozowska, A., & Bubel, D. (2015). E-business as a new trend in the economy. Procedia Computer Science, 65, 1095-1104.
Chen, D., Heyer, S., Ibbotson, S., Salonitis, K., Steingrímsson, J. G., & Thiede, S. (2015). Direct digital manufacturing: definition, evolution, and sustainability implications. Journal of Cleaner Production, 107, 615-625.
Dangelico, R. M., & Vocalelli, D. (2017). “Green Marketing”: An analysis of definitions, strategy steps, and tools through a systematic review of the literature. Journal of Cleaner production, 165, 1263-1279.
Dumitriu, D., Militaru, G., Deselnicu, D. C., Niculescu, A., & Popescu, M. A. M. (2019). A perspective over modern SMEs: Managing brand equity, growth and sustainability through digital marketing tools and techniques. Sustainability, 11(7), 2111.
Eloranta, V., & Turunen, T. (2016). Platforms in service-driven manufacturing: Leveraging complexity by connecting, sharing, and integrating. Industrial Marketing Management, 55, 178-186.
Gao, Y., Li, Z., Wang, F., Wang, F., Tan, R. R., Bi, J., & Jia, X. (2018). A game theory approach for corporate environmental risk mitigation. Resources, Conservation and Recycling, 130, 240-247.
He, H., & Harris, L. (2020). The impact of Covid-19 pandemic on corporate social responsibility and marketing philosophy. Journal of business research, 116, 176-182.
Herhausen, D., Miočević, D., Morgan, R. E., & Kleijnen, M. H. (2020). The digital marketing capabilities gap. Industrial Marketing Management, 90, 276-290.
HR, G., & Aithal, P. S. (2020). Integrated Marketing Mix Framework for Baby Care Retailing in India. International Journal of Applied Engineering and Management Letters (IJAEML), 4(1), 191-218.
Huang, A., & Farboudi Jahromi, M. (2021). Resilience building in service firms during and post COVID-19. The Service Industries Journal, 41(1-2), 138-167.
Kannan, P. K. (2017). Digital marketing: A framework, review and research agenda. International journal of research in marketing, 34(1), 22-45.
Katsikeas, C., Leonidou, L., & Zeriti, A. (2019). Revisiting international marketing strategy in a digital era: Opportunities, challenges, and research directions. International Marketing Review.
Keller, K. L. (2016). Unlocking the power of integrated marketing communications: how integrated is your IMC program?. Journal of Advertising, 45(3), 286-301.
Knittel, Z., Beurer, K., & Berndt, A. (2016). Brand avoidance among Generation Y consumers. Qualitative Market Research: An International Journal.
Konu, H. (2015). Developing a forest-based wellbeing tourism product together with customers–An ethnographic approach. Tourism Management, 49, 1-16.
Kumar, V., & Reinartz, W. (2016). Creating enduring customer value. Journal of Marketing, 80(6), 36-68.
Lei, N., & Moon, S. K. (2015). A Decision Support System for market-driven product positioning and design. Decision Support Systems, 69, 82-91.
Maina, P., & Afande, F. (2015). Effect of promotional mix elements on sales volume of financial institutions in Kenya: Case study of Kenya post office savings bank. Journal of Marketing and Consumer Research, 11.
Milanova, V., & Maas, P. (2017). Sharing intangibles: Uncovering individual motives for engagement in a sharing service setting. Journal of Business Research, 75, 159-171.
Nuttavuthisit, K., & Thøgersen, J. (2017). The importance of consumer trust for the emergence of a market for green products: The case of organic food. Journal of business ethics, 140(2), 323-337.
Otto, A. S., Szymanski, D. M., & Varadarajan, R. (2020). Customer satisfaction and firm performance: insights from over a quarter century of empirical research. Journal of the Academy of Marketing science, 48(3), 543-564.
Rahman, K. M. (2016). Strategic Planning and Marketing Models. In Strategic Marketing Management in Asia. Emerald Group Publishing Limited.
Redjeki, F., & Affandi, A. (2021). Utilization of Digital Marketing for MSME Players as Value Creation for Customers during the COVID-19 Pandemic. International Journal of Science and Society, 3(1), 40-55.
Rezaei, J., Wang, J., & Tavasszy, L. (2015). Linking supplier development to supplier segmentation using Best Worst Method. Expert Systems with Applications, 42(23), 9152-9164.
Rossanty, Y., & Putra Nasution, M. D. T. (2018). Information Search And Intentions To Purchase: The Role Of Country Of Origin Image, Product Knowledge, And Product Involvement. Journal of Theoretical & Applied Information Technology, 96(10).
Rymaszewska, A., Helo, P., & Gunasekaran, A. (2017). IoT powered servitization of manufacturing–an exploratory case study. International journal of production economics, 192, 92-105.
Van Weelden, E., Mugge, R., & Bakker, C. (2016). Paving the way towards circular consumption: exploring consumer acceptance of refurbished mobile phones in the Dutch market. Journal of Cleaner Production, 113, 743-754.
Wang, Y., Lu, X., & Tan, Y. (2018). Impact of product attributes on customer satisfaction: An analysis of online reviews for washing machines. Electronic Commerce Research and Applications, 29, 1-11.





.png)
.png)

1.png)